Return Policy

We stand behind the quality of everything that we sell on BestBuyOnline.cn, hope that you will be satisfied with our products and services. But if in any way that you are not completely satisfied with you order, you can return your item(s) for free as follows:

  • You must return the items purchased online from Order History in My Account on our site or from your phone.
  • You must initiate the return application from our site or over your phone within 14 days from the day when you receive your order.
  • Items purchased must be returned within 45 days of purchase.
  • Items must be unused and unwashed, and you must the original receipt or packing slip to complete your return.
  • Your money will be returned back to credit card that you purchase your order with.